Frequently Asked Questions

Get answers to common questions about NEW Consultation & Facial.

You'll begin with a detailed skin history and assessment, followed by cleansing, exfoliation, extractions, and a tailored treatment. Your therapist will review product recommendations and a personalized homecare plan to reach your skincare goals.

Yes. Our clinicians adjust products and techniques for sensitivity or active acne. Extractions and exfoliation are performed conservatively, and we avoid irritants. Expect gentle protocols and a customized plan to improve condition while minimizing inflammation.

Appointments usually run 60 to 75 minutes, including consultation, assessment, treatment and aftercare discussion. Time may vary slightly based on extraction needs and personalized recommendations to ensure thorough, unrushed care tailored to each client's skin.

Extractions can cause mild, temporary redness or tenderness. Our estheticians use professional techniques and soothing products to minimize discomfort and inflammation. Post-treatment cooling and aftercare instructions reduce redness and promote faster healing for a comfortable recovery.

We recommend a cleanser, lightweight moisturizer, broad-spectrum SPF, and targeted serums like niacinamide or salicylic acid when appropriate. Recommendations are personalized based on your assessment and shaving routine to maintain clarity, hydration, and skin barrier health.

Most men benefit from appointments every 4-6 weeks for maintenance and improvement. Your therapist will suggest a schedule based on skin condition, treatment goals, and response to homecare—some concerns may need more frequent visits initially.